Microsoft IT support in Luxembourg
24/7 online technical support in Luxembourg for Microsoft 365, Outlook, Office and all Microsoft products. Get help with email problems, passwords, BitLocker and compromised accounts.
Our IT support services
- Microsoft 365 and Office technical support
- Outlook email setup, delivery and synchronisation troubleshooting
- Windows troubleshooting and BitLocker recovery-key guidance
- Microsoft Teams, OneDrive and SharePoint support
- Password, Microsoft account recovery and hacked-account security guidance
Examples of Microsoft support problems
- Outlook and Microsoft 365 email: messages not sending or arriving, mailbox setup and synchronisation problems.
- Microsoft 365 and Office: password resets, account sign-in problems and help understanding activation errors.
- Windows and BitLocker: recovery-key guidance for a locked device. Encrypted data requires the correct recovery key.
- Hacked Microsoft or email accounts: account-recovery guidance, multi-factor authentication and safer sign-in settings.
Do not share passwords, verification codes or BitLocker keys. Encrypted data recovery requires the recovery key.
Frequently asked questions about our IT support
Which Microsoft products does LuxTech support in Luxembourg?
LuxTech helps individuals and businesses in Luxembourg with Microsoft 365, Outlook, Office, Windows, Teams, OneDrive, SharePoint and other Microsoft products. LuxTech is not affiliated with or endorsed by Microsoft.
Can you help when Outlook is not sending or receiving emails?
Yes. Describe the error, whether you use Outlook on the web or the desktop app, and when the problem started. LuxTech can help investigate mailbox setup, synchronisation and Microsoft 365 email-access issues. Never include your password or verification codes.
Can you help with a Microsoft password or hacked account?
LuxTech provides guidance on official Microsoft account-recovery steps, sign-in problems and securing a compromised account. Recovery depends on proof of ownership and Microsoft’s recovery process; access cannot be guaranteed.
Can you unlock BitLocker without a recovery key?
LuxTech can help you look for your BitLocker recovery key in the appropriate Microsoft or work account and explain the official recovery options. We cannot bypass BitLocker encryption or guarantee access without the required key. Do not send recovery keys through the support form.
Is online IT support available 24/7 in English and French?
LuxTech provides online support only, with no in-person customer visits. Online technical support is available 24 hours a day, 7 days a week, in English and French. Availability is not a guaranteed response time. Submit the form with your name, email, phone number and a description of the problem.
Do you provide Microsoft 365 consulting for small businesses?
Yes. The LuxTech consulting page covers Microsoft 365 and Office planning, device and network setup, account security and backups for individuals and small businesses in Luxembourg. Discuss the scope and price before deciding to proceed.
Contact LuxTech support
Contact address — online support only, no in-person customer visits.
5 Pl. de la Gare, 1616 Gare Luxembourg+352 28 80 03 21
LuxTech is not affiliated with Microsoft.